Create an Info Card

Overview

Info cards are the most versatile type of communication you can send via the mobile app.  Info cards can be used to send exclusive content, noteworthy news, offers, and more.

Info cards must contain a headline and can include any combination of the following: secondary text, an image, a web or phone number link or a deep link into the app. Fans can tap on an info card to see an expanded view of the image and any overflow text. If the card includes a link, fans will see a customizable call to action at the bottom of the card to take them to the link.

How to Create an Info Card

To create a new info card, click the “+ Message” button.

• Name your info card so you’ll be able to identify it later. 

• As soon as you click “Continue,” your card is saved as a draft. You can exit the communications builder at any time and continue editing your draft later.

• When building the communication, info cards can include an image and can include an optional link that fans can go to when they tap on the card.

  • Select the “Info” tile in the left panel. The template for a banner card will populate in the middle of the builder.

  • Upload an image from your computer. You can zoom in and reposition your image to best fit the frame. When you're done cropping, click "Save."

  • If you want to include a link, type or copy/paste the URL into the field. The URL must be in a valid format, including the protocol (http:// or https://), for the link to work.

Select your Audience

• The fan count on this page reflects the number of fans in that group who have Mobile App accounts. This number can grow if more fans enter the Audience or sign up for an account.

Schedule and send your communication

• Set the dates you want your card to display within the Mobile App.

• Push:  Promote the card with a push notification that pops-up as an alert on the phone.

• Geofence:  Choose this option if you want fans that fall in or out of a specific location to see the communication card while it is active.  You can select any of the locations configured for your organization. 

• Autosend: Choose this option if you want new fans that join your Audience to receive the banner card.

• Click “Save Communication.” If your start date is now, the card will deploy immediately. If you chose a future date, the card is scheduled and will automatically deploy at the selected date/time.