What is a widget?
Widgets are the different types of content in the mobile app layout. They are the building blocks of the mobile app user experience.
Examples of widgets:
Communication widgets display the personalized communications that are sent to fan Audiences
News widgets display top stories and other types of news feeds
Event widgets display upcoming event details including score, team names, event date, and event location
Image widgets display a JPG or PNG image
Sponsored Image widgets display a sponsorship asset (JPG or PNG image)
Button Matrix widgets display a row of three buttons allowing fans to navigate to other content in the mobile app
Button List widgets display a list of buttons allowing fans to navigate to other content in the mobile app
Roster widgets show the team player names, position, and photos
Radio widgets display the “play” and “volume” control for an audio feed
To see a comprehensive list of our available widgets, please see the Widget Library.
How much control do I have over widgets or images?
The layout of the app is very configurable, but you will need to contact your Client Success Lead to make updates to your mobile app content and widget layout. As a best practice, it is recommended to limit the frequency of changes to the mobile app layout and user experience.
Sponsorship images can be updated in the sponsorship management tool located in the Admin section under your Username dropdown menu.
Tip: Widget and image sizes are static and cannot be changed.
What is a tab and how many tabs can I have in the app?
When you open the app, you will see tabs (or icons) on the bottom of the screen. Each tab presents different experiences and widgets within the app, typically grouped together by a specific category. The mobile app can accommodate 3 to 5 tabs.
What are feeds and what do they do?
Mobile app widgets are populated with information supplied by a number of feeds provided by the client and/or third-party providers. Below is a list of the different types of feeds available that fill the app with content. For feed specifications, please reach out to your Client Success Lead.
Display news articles using RSS feeds
Scores and Schedule
Display the team schedule and scores using one of our API integrations with 3rd party providers
Display game stats using one of our API integrations with 3rd party providers
Display team standings using one of our API integrations with 3rd party providers
Roster and Lineup
Display the team roster showing player names, position, photos, and event lineups
Highlight upcoming events with an Event widget to provide details including score, team names, event date, and event location
Display a feed of communications that are personalized to specific fan Audiences
Engage with fans using polls, surveys, and trivia communications
Display YouTube videos from a channel or playlist
Stream live game broadcasts or previously recorded audio sessions
Social Media Feeds
Display recent posts from Twitter, Instagram, and Facebook
What is the difference between a core and configuration change?
In order to build a mobile app, there are a number of assets needed. Some of these assets are considered core while others are configured. The difference between the two is determined by what is required for approval by the Apple and Google Play stores. The information below outlines the difference between the two, specifically which assets fall under core or configurable.
Requires app store update (2-3 weeks)
Launch screen update (Background or Sponsor Image)
Onboarding slide image or text updates (4 screens when opening app for the first time)
Header image / color updates
New / custom icons
No app store update required (<1 week)
Widget / page layout updates (i.e. move the Twitter widget up, add a Tickets tab, add Button List)
Button updates (i.e. add button with link to website, change the link behind existing button)
Venue image update
Image widget banner / sponsor updates
Add / update a “Fan Favorites” question