Create a Banner Card

Overview

Banners are images you can send to fans to promote a sponsor, your brand, an event or anything that is solely visual. You can send banner cards to the Mobile App or to Gateway and can track engagement metrics for each card.

Create the banner

1. Click the + New Comm button. Name your communication so you’ll be able to identify it later, then select the Banner tile.

2. Select the audience you want this communication to go to.

   • By default, All Mobile Users will be selected. This includes all fans who’ve downloaded and registered for your mobile app.

   • To send the communication to a different audience, click the Edit button and choose a different audience.

3. Add your image. Banner cards will automatically be cropped to 640 x 260 pixels. To adjust the crop area of your image, click on the pencil icon next to the image thumbnail.

4. You can add a link that will open when a fan taps on the banner. You must include the https:// or http:// protocol in the url.

5. You can promote the card with a push notification that pops up as an alert on the phone. Add a catchy notification that fans will see in their alerts. 💡 Tip: Emojis are encouraged here 👀

6. When you’re satisfied with your content, click Review in the bottom right.

💡Tip: Click Save & exit to save your card as a draft and continue editing it later.

Review settings

1. If you have both the mobile app and wi-fi gateway, you can choose where your banner card will display.

2. Select a send date for your card. You can either choose a specific day and time or send it immediately.

3. By default, your banner will never expire, meaning it will remain in the fan’s home feed indefinitely. If your card is event-specific or time-sensitive, you can select a specific day and time for it to expire (disappear from the app).

Advanced settings:

• Campaign and sponsor tags: You can add tags for the campaign or sponsor this communication belongs with. These tags become filters in your communications list.

When you’re ready to send or schedule your banner, click the Send or Schedule button in the bottom right. Your banner will be sent to your chosen audience at the time you’ve selected, and you’ll be able to see engagement metrics in your communications list.