What registration fields are required?
First name, last name, email address, and password (minimum six characters) are the required fields for a fan to register an account in the mobile app.
Social Sign in
Fans can also use Facebook, Google, Twitter, or Apple credentials to register an account.
How does a fan manage their communication preferences?
Fans can manage their communications preferences under the Settings menu in their mobile app Profile. This includes email and push notifications.
What is a fan favorite?
Fan favorite questions are questions fans can answer during the onboarding process after they have registered in the app. These questions are best used to quickly capture key pieces of data around your fans to best understand and categorize them. Some of the most common favorite types of questions include:
Fan Favorite questions are stored within the FanThreeSixty Web platform for easy segmentation and use for sales, marketing, or email campaigns.
Note: You can ask a minimum of 3 Fan Favorite questions. These can be changed at your discretion, but the FanThreeSixty recommendation is yearly as the user experience can be impacted if you place too many barriers for entry.