Overview
Video is the most engaging content you can add to an info card. Use video to send exclusive content, game highlights, messages from the team and more.
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How to add video to an Info Card
On the “Design” tab, select “Add image or video”
Choose a video from your device
Once you tap “Send”, the video will be uploaded
Click on “Scheduled” to see your video being processed
Once done processing, your video will appear in the “Sent” column
Technical requirements
Recommended
Shorter videos, under 3 minutes (think highlight reels)
For longer videos, keep them under 10 minutes in length and under 500MB in file size
The file format MP4 is great for videos because they are already preprocessed and help minimize the file size
Supported
1GB is the maximum file size supported
MP4, WebM, WAV, MOV, M4V formats are supported
💡 Tip: Preprocessing videos to help shrink the file size
💡 Tip: Consider utilizing a provider like YouTube to upload your videos and then integrate the videos into your app communications and/or add a video channel section